Shipping policy

Shipping can take up to 5-10 business days, not including the weekends. If you have a deadline on when you will need your product, please order at least 1-2 weeks in advance to avoid product arriving late.

Once your order is placed, there is a mandatory 24 hour payment processing period between that day & the following business day. Once your payment & payment period clears, your business days begin. Once we ship your order, you will immediately receive a tracking number to the email you provided us with on the 4-5 business day. Shipping takes an additional 1-3 days which gives you a total of 5-7 business days. Business days do not include weekends or holidays.

Expedited shipping is only 2-4 business days. Which will ship straight from our factory.

*Disclaimer* If you are unsure on timing or you are in a rush, please be sure to choose expedited shipping @ checkout, if available. We are also not responsible for any unexpected delays on the shipping companies behalf.

Shipping Carriers: UPS and FedEx

International Shipping Policy

We are proud to offer worldwide shipping so our wigs can reach you no matter where you are.

Please note that all international orders may be subject to customs duties, taxes, and import fees based on your country’s regulations. These fees are not included in your order total and must be paid by the customer upon delivery.

Processing time for all wig orders is 3–7 business days before shipment. Once your order has been shipped, delivery times will vary depending on your location and local customs processing.

We are not responsible for delays caused by customs, shipping carriers, or circumstances outside of our control. Once your package leaves our facility, it is in the hands of the carrier.

If customs fees are refused or the shipping information provided is incorrect and your package is returned, you will be responsible for any additional shipping costs. Refunds will be issued minus the original shipping fee.

Due to the high value and nature of our products, we are not responsible for lost or stolen packages once marked as delivered. We highly recommend monitoring your tracking information closely.

By placing an international order, you agree to these terms and understand your responsibility for any additional charges or delays.

We appreciate your support and can’t wait for you to experience your new look.